價格：免費
更新日期：2019-07-21
檔案大小：4.8M
目前版本：8.32
版本需求：Android 8.0 以上版本
官方網站：http://www.genesys.com/customer-care
Email：care.mobile@genesys.com
聯絡地址：隱私權政策
Genesys Care mobile application enables entitled Genesys Customer Care users to view and update Cases opened with Genesys Customer Care, receive push notifications about Case updates, Account update and Alarms, view Case Owners' status in real-time and make Case related phone calls into Genesys Customer Care centres. This includes Alarms for licensed customers to allow monitoring of environments and Chat with a case analyst.
Genesys Customers:
Please use the same credentials as for Support website.
You can find your PIN in your Profile on Support website.
Please contact care.mobile@genesys.com for support and assistance.